Why Does It Say My Macbook Air Can't Download Photoshop

 



Welcome to Photoshop! Whether you purchased a Complete, a Photography, or a Single-App plan, the process is the same. Simply download Photoshop from the Creative Cloud website and install it on your desktop. If the entire system of your Mac frozen and you can’t even move the cursor around. Your last option is to force reboot the Mac manually. If you are on a MacBook Pro or MacBook Air, hold down the Power button (located on the keyboard for newer MacBooks) for 5 seconds or so, until the system shuts down completely. Then press it again to start. I am able to join Zoom meetings with no problem on my Mac. But sometime during the meeting — usually after at least 15 minutes, but occasionally sooner — one of two things will happen: 1. The picture will disappear, replaced by a split screen, white on one side and black on the other; 2. My Mac will spontaneously restart.

Learn to download and install Photoshop as part of your Creative Cloud membership.

Welcome to Photoshop! Whether you purchased a Complete, a Photography, or a Single-App plan, the process is the same. Simply download Photoshop from the Creative Cloud website and install it on your desktop.

  1. Go to the Creative Cloud website, and click Download. If prompted, sign in to your Creative Cloud account.

    If you're using Windows, you may be prompted to save the downloaded file. If you're using macOS, you may be prompted to allow the download to take place.

    Note:

    If you have a free trial membership to Creative Cloud, see Download and install a Creative Cloud trial.

  2. Double-click the downloaded file to begin installation.

  3. Follow the onscreen instructions to complete the installation.

    On successful installation, the Creative Cloud desktop app launches at the same time as Photoshop.

    Note:

    Having trouble with your first download? See Fix errors installing Creative Cloud apps.

Why Does It Say My Macbook Air Can

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Today we'll discuss the issue of black screen on Mac and tell you the reasons and relative solutions. When you try to wake the Mac from sleep, the iMac/MacBook screen goes black and unresponsive. Even worse, the Mac screen goes black randomly and ruins the files that you was working on. If your MacBook Pro/Air, iMac is stuck in black screen and doesn't respond, check out these solutions.

You May Need: Top 5 Data Recovery Software for Mac/PC

Why Does My Mac Go Black?

The possible reasons why Mac screen goes black could be listed as follows:

1. Battery Drain

Running out of battery is one of the most common reasons why your Mac screen goes blank. Even if your Mac is plugged in, a bad battery or a faulty cable can stop your Mac from charging and thus the Mac showsss black screen and becomes unresponsive. So the first thing you should do is to check the Mac’s battery and charging cables.

2. Display Issue

In most cases, the Macbook or iMac goes black on startup. However, the activity indicator, fan or bootup noises still work which indicates your computer has turned on. So it seems like a problem on the Mac screen.

3. Incorrect Disk Permissions

The permissions on Mac control users and system processes's access to the files. If disk permissions are incorrect, it could also make your Mac go black screen or unable to boot up.

4. Login Items

Some login items in auto startup list stop your MacBook from booting up normally.

5. Bugs in An App

A bug or a glitch in apps, especially third-party apps, could cause the blank screen. If the Mac black screen of death happens when you are using an third-party apps or you recently install a new app, the problem may be caused by the app.

5. macOS Operating System

The upgraded operating system might produce compatibility issue which might sometimes result in the black screen. Also, there are known bugs in macOS that could cause black screen of death.

We have talked about the reason of black screen. Next we would like to show you a couple of methods to fix the black screen issues on MacBook/iMac.

How to Fix Mac in Black Screen

Method 1: Check Mac's Battery

Why Does It Say My Macbook Air Can't Download Photoshop Cs2

You could check things as follow:

  • Check if your charger cable is undamaged and still connected.

  • Check if the indicator light is on.

  • Check if your Mac produces any noise from the fans or drive.

Why Does It Say My Macbook Air Can't Download Photoshop Version

If the indicator light is off and there is no noise, your Mac probably runs out of battery. Keep your Mac plugged in and charge. When the Mac can boots up normally, check your battery cycles to see if it needs to be replaced. You could do this by following steps here.

STEP 1: Go to Apple Menu on the top left.

STEP 2: Navigate to About this Mac>System Report>Power.

STEP 3: Check the items: cycle count and condition for your battery. If the condition is poor or bad, You’d better purchase a new battery.

If you have ruled out all the things above,then move to next method for help.


Method 2: Restart Your Mac

In most of the cases,restarting your Mac might help fix the problems. If your MacBook is in black screen, try to open and close the lid and press any key on the keyboard or touch the trackpad first. If the MacBook screen still won't light up, you could try to force restart your MacBook.

OPTION 1: Long press Power button for around 6 seconds, then wait for 15 seconds till Mac shuts down and press the Power button again.

OPTION 2: Press Control+Eject keys and if a dialog box shows, press Enter to shut down your Mac. Then press power button to restart it.

OPTION 3: Press Control+Command+Eject to force restart your Mac.


Method 3: Restart Your Mac with Spceical Keys

Some users found out a specific key sequence can get your Mac out of black screen of death quickly . Here are what you have to do:

STEP 1: Press power button once which will normally show you a shut down dialog box, however, you won't see it as you screen is black.

STEP 2: Press S key, which will put your Mac to sleep. Then long press the power button for 6 seconds.

STEP 3: Wait for 15 seconds and press power button to restart it. Your Mac screen will light up and start up normally.


Method 4: Reset the NVRAM/PRAM

If the Mac is still unresponsive and shows black screen or the Macbook Pro/Air screen goes black intermittently, you need to reset the NVRAM/PRAM to see if it works.

STEP 1: Hold power button for 6 seconds to shut down your Mac.

STEP 2: Press power button. Followed closely by holding down Command+Option+P+R.

STEP 3: Release the keys if you see Apple logo screen or hear other startup chimes.

To learn more about resetting NVRAM/PRAM, please read Full Guide to Reset the PRAM & SMC on Your Mac.


Method 5: Disable Suspicious Login Items

Some apps would launch automatically on startup without your consent. Here, we could identify such startup apps by running MacMaster. FonePaw MacMaster is a multifunctional tool to manage apps and data on Mac. One of its feature is to check all of the built-in as well as the third-party extensions, plugins, apps on your Mac, and then enable or disable them in one single click. Let’s see the guide of disabling suspicious login items:

Why Does It Say My Macbook Air Can't Download Photoshop Cs6

STEP 1: Download and install MacMaster on your computer.

STEP 2: Go to Extensions on the left and click Scan to scan extensions on Mac.

STEP 3: After scanning, choose Login and find the apps that start at login without your permission.

STEP 4: Click the circle button beside the information of the app. If the circle turns gray, it means that the app has been successfully disabled.


Why Does It Say My Macbook Air Can't Download Photoshop 7.0

Method 6: Reinstall the macOS

Black screen of death on MacBook could be associated with software issues. For this reason, we need to update all apps to their latest versions including the macOS.

However,before you update macOS,you need to make reparation as listed below:

  • Backup your Mac. You could use Time Machine to backup your Mac. iCloud or USB would be also choices to backup your Mac.

  • Check up the generation of your Mac or MacBook to rule out compatibility issue.

  • Free up storage space on your Mac. You could try to store data in iCloud, optimize storage,empty trash or reduce clutter to achieve the goal.

Having done all the things above, you can download the latest version macOS Catalina, Mojave, High Sierra from the Mac App Store to reintsall the operating system. You can also clean install macOS from a bootable drive. If you have any data loss after reinstalling macOS on the computer, you can use FonePaw Data Recovery to recover photos, files, music and more.